Always determine the "End" first
​Monetize it if possible
Training is worthless if it does not create measurable change
The process frames the experience
​The front line is ​most important, everyone else is support
Solutions need to address a problem in the clients world
A simple solution always beats a complex one
Clients should be eager to tell others about the work we do

Leadership and Team Coaching

• Engagements with successful people who want measurable improvement in their leadership skills as viewed by those who have the biggest stake in their success.
• Engagements with teams who want to realize their collective potential and attain the results they desire. 

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Marshall Goldsmith SCC Certified Leadership and Executive Coach
Ford Motor Company Coach

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Training Development and Delivery

• Speaking engagements 
• "Guided Discovery" training development
• Train the Trainer events
• Group facilitation
• Skill and knowledge training

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Consulting

• Retail Experience Differentiation
• Process development
• Employee engagement
• Consumer engagement
• Plan creation and execution

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​Consumer Experience Coach